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  • Konga Allows listing of products they wont ship and we cant self fulfill (Deleted, Reposted)

    Selling on Konga Created 1 month ago | Updated 1 month ago
  • TA
    Tayo A S
    FYI, u guys delete again n I will post on nairaland n fb #trykonga.  Address it.
    
    I took N27,000 worth of cooking oil sold on konga to KOS only to be told "konga does not ship Oil".  Why on earth do u allow sellers to list then sell items u wont ship and then disable self fulfull for most sellers on konga.  I demand explanation for u wasting my time for such a large order !
    
    

Comments

  • TA
    Tayo A S
    Posted 1 month ago
    yah keep deleting me
  • TA
    Tayo A S
    Posted 1 month ago
    u can close my shop if u lyk, I'm paying nothing as uve already wasted my time n money by rejecting to ship
    
    FYI I've been requesting self fulfill for weeks,
    
     dis is all on u
  • tF
    teju F Konga Moderator
    Posted 1 month ago
    Hello Tayo,
    
    You are not permitted to drop off items that are not processed by the center immediately. This is why it is required that you ensure you receive an invoice when dropping off orders as this shows proof of drop off and that item has been approved for shipping. Orders auto-cancelled will be charged to your store at N599.
    
    For self-fulfil access request, you may send a mail to mall@konga.com. Pending the access to ship by self, we recommend you disable the product.
  • TA
    Tayo A S
    Posted 1 month ago
    sorry d awareness DAT u don't ship dese items is too poor, a direct mail after listing such items or during listing is needed to avoid such loss 
    as mine
    
    I'm delisting it.
  • tF
    teju F Konga Moderator
    Posted 1 month ago
    Hello Tayo,
    
    Your initial post was deleted as it violated the rules of the forum and contained abusive words. Please take time to read the terms of rule as posts that do not meet the forum guideline will be promptly deleted and repeated posts that contain offensive words will lead to outright ban on the forum
    
    As communicated with all our merchants, items not shippable by KOS have been shared severally both via mail and on the forum and I have also posted this below.
    
    Coupled Furniture (plastic chairs, tables, cabinets, etc)
    Coupled Bicycle
    Generators above 10kva
    Bags of Rice
    Bags of Cement
    Liquids & Inflammables 
    Perishables - food, vegetable
    Wet Batteries
    Glasses - Flower vessel, mug, etc
    Books
    Phones & tablets Accessories
    Cables
    Tv Accessories
    Other Accessories
    Movie & Music CD's
    Stationaries
    Ink, Toner & Cartridges
    Networking Peripherals
    Calculators & Batteries
    Paint Brushes & Accessories
    
    In addition, merchants have been advised to ensure they are issued a proforma invoice before leaving any KOS center to serve as proof of drop-off.. Kindly refer to your mail box for this mail and search for "Items Not Shippable by KOS". If you sell oil and do not have access to self-fulfill, you will be required to send a mail to mall@konga.com requesting for access to self-fulfill. This will however be subject to your cancellation rate.

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