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  • Jeans sizes

    General Discussion Created 3 years ago | Updated 3 years ago
  • HK
    Henri K B
    I was recently on the konga site where I was looking at the jeans listed for sale, I noticed something about the jeans that konga itself is selling. The sizes of the jeans are only listed in one size, male jeans sizes are listed both in size of waist and length of the jeans, but the jeans konga is selling is only listed with one size and I am confused as I do not know if the size listed is for the waist size or the length size. I do not know if this listing style applies to other jeans sellers on the konga marketplace as my search was only limited to jeans sold by konga, and I do not know if this listing style applies to other types of men trousers(such as chinos, plain trousers etc) as my search was only based on jeans trousers sold by konga.
    Could you MODs kindly have konga look into this so as for them to create detailed listings which will not be misleading to customers.

Comments

  • HK
    Henri K B
    Posted 3 years ago
    Will do.
  • Ebere O B
    Posted 3 years ago
    @Henri, 
    Please forward a sample of the automated email to mall@konga.com. the necessary units will investigate and provide a feedback.
  • HK
    Henri K B
    Posted 3 years ago
    Also, I noticed that I received an automated email from konga informing me I have received a message in my SHQ account, when I checked my SHQ account I did not see the mentioned message, but the message is listed in my email account, not in my SHQ account.
    Is this a technical issue or what?
  • HK
    Henri K B
    Posted 3 years ago
    Alright.
  • Ebere O B
    Posted 3 years ago
    Hello Henri,
    Your initial request had previously been forwarded to the team in charge for implementation.
    Please note the regular length for trousers is 34 inches. 
    
    Thank you for your valuable suggestion.
  • HK
    Henri K B
    Posted 3 years ago
    Hello Ebere,
    Uhm what length exactly is Regular length? Also, I think you MODs should bring this to the notice of Konga, these sizes have to be indicated correctly and visibly on the jeans listed by Konga. I am certain I am not the only person who this affects, and not a lot of the customers would think about contacting konga to ask for clarification.
  • Ebere O B
    Posted 3 years ago
    Hello Henri,
    The sizes seen on the site are the waist sizes, this is the default size for all trousers sold by Konga. This means trousers/jeans with ONLY waist size have the standard length which is Regular.
    
    However,  if the jeans/ trouser is not regular, this will be indicated.  32 for short length(L32) and for longer 36 (L36)
    
    Hope this clarifies things

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