Items PausedGeneral Discussion Created 3 years ago | Updated 3 years ago
vovivian o S
Good morning, i just checked and discovered that all the items in my store are paused. How do i make them active?
Discussion has been closed
tFteju F Konga ModeratorPosted 3 years ago
Hello Vivian, Your store was suspended due to a very low shipped rate. If you want your store to be unsuspended, please send an email to firstname.lastname@example.org detailing a plan to ensure that your performance is improved and sustained. Read our post on Seller Grading for additional info- http://community.konga.com/thread/the-results-are-in-seller-grading-based-on-store-performance
TMTomi M BPosted 3 years ago
Hi Vivian, Send your details and name of your store to email@example.com they should tell you what to do to make your store active. I hope this helps.