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  • Items not showing on my store

    General Discussion Created 3 years ago | Updated 3 years ago
  • Eniola A Eniola A B
    Hello Konga,
    Pls why are items that has been accepted not showing on my store but it shows live on site in manage listing yet its not visible on the platform. Over 4 items since last week.
    I have been trying the Customer care line to talk with a seller support agent but no Joy so far. 
    Pls help look into this.
    Thank you.


  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Eniola,
    Kindly send a mail to mall@konga.com with your store details. If you have earlier sent an email yet to be responded to, please share the ticket ID you received after sending the mail. An update will be provided once we receive your details.
    Thank you

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