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  • Items listed as Live on Site but not showing on my store

    Store Management Created 3 years ago | Updated 3 years ago
  • AA
    Amina A S
    I have 2 items listed as Live on site but in reality they are not. It's been more than 5 days now. 
    Please assist. 
    Thank you. 
Discussion has been closed


  • DO
    Dave O Konga Moderator
    Posted 3 years ago
    Hi Amina,
    We apologize for this glitch, your products will be visible shortly.
    The root cause of this issue is being addressed.
  • OT
    Olabimpe T B
    Posted 3 years ago
    I have the same issue. 8 items listed as, live on site but not showing on my store.
    Urgent assistance needed.
  • AS
    Ayo S B
    Posted 3 years ago
    Hi Amina,
    I suggest you send a mail to mall@konga.com or call 014605555 for this issue to be resolved.
    I experienced this issue a while back and they were able to help.

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