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    General Discussion Created 2 years ago | Updated 2 years ago
  • JU
    Jerry U S
    Good even my people,I was surprised that all my self fulfilled items where updating them selves magically...sorry i meant automatically. the message that followed read that they have not been marked delivered after 22 days.
    I had to go back and check. With my eyes wide open,mouth open aswell I realised thier is okuku play ....sorry i meant fowl play some where. Emmm...moderator abeg,na beg i dey beg. Hope this is a mistake. As items shipped on 1st,2nd june etc where all marked as delivwered when the contrary is the case. PLease review this cause we wont be paying for undelivered items. 
    If its another way to tax us (after normal commission and monthly dues),i feel you should inform us earlier and not magically update undelivered items as delivered barely two days orders were place. Even some item never reach buyer doorMut self.
    Please moderator beko.... joor


  • tF
    teju F Konga Moderator
    Posted 2 years ago
    Hello Jerry,
    This must have been a technical glitch if orders were just recently placed on your store. Kindly forward the affected orders to ordercontinuity@konga.com and we will confirm and rectify asap.
    Thank you.
  • IO
    Ifeoma O S
    Posted 2 years ago
    Like I said in other post on this same matter, it appears to be a general problem. All others in our store also got either auto delivered or cancelled outright even those already with KOS. I hope Konga team will address all merchants on what the issues are as against trying to respond to individuals. Things are getting awry here and it's becoming worrisome. 
  • AM
    Aminu M S
    Posted 2 years ago
    Oh ok. I  thought I was the only one. Apart from the automatically delivered update on order, an order that was shipped this morning (less than 24hrs after order was placed ) has been cancelled because it was not delivered. Abeg Konga should please rectify before it starts leasing to store Suspension 
  • JU
    Jerry U S
    Posted 2 years ago
    guys,i've been praying for the past hours.......the amount in my escrow is making me unable to do other things. I'm praying it should be permanent...LOLZZZZZZZZZZZ..........hope its not last ten yrs order that is/are adding to the ecsrow. just hope you guys can "rectify" it soonest. all the best 2 the tech and engr teams......
  • MW
    Miriam W S
    Posted 2 years ago
    It happened to my items too. I hope konga is safe because this looks big to me. All shipped automatically delivered and money moved to my escrow? I hope it's just system malaria not something worse. 
    For sellers that use KOS you can still track the orders at kos.ng
    I just did and my items are still in transit.
    Happy weekend everyone! 
  • MN
    Marylouisa N S
    Posted 2 years ago
    Same thing happened to me. They even added one non existent order join my own. I wonder what is happening?
  • JU
    Jerry U S
    Posted 2 years ago
    ok. make I relax na.....nothing mega
  • oO
    oluwabukola O S
    Posted 2 years ago
    I thought it happened to only me.I guess we are all in this together. 

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