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  • Issue With Adding New Items

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • B
    Bridget S
    To the Konga Team,
    I have new stock and I am trying to add new items to the Sports & Fitness category, However, the sub-categories do not seem to come up. Looks like a bug or a technical issue. Please fix asap, as I would like to add my new stock to the platform.


  • Ebere O B
    Posted 3 years ago
    Hello all,
    Please be informed this issue has been resolved.
    For further queries, kindly contact our helpline on 01-4605555 or send an email to mall@konga.com. 
    Thank you for your patience 
  • Ebere O B
    Posted 3 years ago
    Hello all,
    Our sincere apologies for any inconvenience this might have caused your business, please note we currently experiencing some technical difficulty which our tech support team is aware of and is working on rectifying in the shortest possible time.
    We request your patience and understanding at this time.
    Thank you
  • OA
    Oluwabunmi A S
    Posted 3 years ago
    Same problem in providing product details and price.
  • Ezekiel E S
    Posted 3 years ago
    Same issue experienced here. We are trying to list under the dining accessories but the price, description and other fields are missing. Please kindly look into this. 
  • Ebere O B
    Posted 3 years ago
    Hello Bridget,
    Thank you for bringing this to our notice, the necessary teams will look into your request.

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