Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Issue on listing

    General Discussion Created 3 years ago | Updated 2 years ago
  • FO
    Fred O S
    Please am trying to do a listing on my products, but what appears as the price tag ia the PRICE instead of the SPECIAL PRICE. i would like to know how to rectify this.

Comments

  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello Chika, 
    
    Thanks for bringing this to our attention, it will be investigated and you will be contacted shortly.
  • CA
    Chika A S
    Posted 2 years ago
    Hello house!
    
    Please who gets this error message when trying to upload
    
    Error saving product: Price must be greater than special price for product variant #1
    
    What is the special prices for product variant?
    
    Thank you.
  • ki
    kene i Konga Moderator
    Posted 3 years ago
    Hello Fred,
    
    For a speedy resolution to this issue, please send a detailed email with the following details: store name, SKU(s) and the prices you will like changed to mall@konga.com.
  • FO
    Fred O S
    Posted 3 years ago
    I recieved the answer to my complaint. However, the special price column was filled, as well as the main price, as i was told, the special price ought to be less than the original price, which i did, but still it appears that way.
    
  • OO
    Omolara O Konga Moderator
    Posted 3 years ago
    Hi Fred, 
    For the special price to appear, you need to input a value in the special price column. Otherwise, the special price will continue to appear as the main price of the product.
    

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation