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  • Introducing Spaceship by Konga: Faster Delivery Fewer Returns

    General Discussion Created 3 years ago | Updated 3 years ago
  • OO
    Omolara O Konga Moderator
    Dear Seller,
    In order for eCommerce to be successful, there is the need for us to delight our customers. This means that we need to deliver items in the shortest amount of time possible.  The more deliveries that occur within 24 or 48 hours, the better for all of us.  
    We know it's a lot of wahala for you to get your items to the Drop Off Centre and then have to wait in line for your orders to be processed.  We have given this some serious thought and  have come up with an elegant solution to these challenges.  
    Konga Mall is proud to introduce SpaceShip by Konga. This service is a combination of warehousing and fulfillment. We have partnered with 3rd party warehousing and logistics companies to further improve your business.
    Warehoused products that have a high likelihood of being delivered quickly, will be  merchandised and featured at the top of the category page. Also, these products will  be featured across our social media pages.i.e Twitter, Facebook and Instagram.
    Here’s Why You Should Warehouse
    Faster delivery of your orders
    Stores your products for you and also delivers straight to your customers doorstep.
    Reduces the cost you incur in going from your store to the pickup centre and back.
    Secure your payment within 48hours
    Safety/Insurance: your products are well secured and also insured.
    Quicker returns for orders failed, your orders will be returned 48hrs after attempted delivery(Sometimes same day delivery)
    We encourage you to warehouse your products with our 3rd party warehousing partner, XL Express and Logistics.  
    For more information on warehousing services, contact us at sellerservices@konga.com.
    Kind Regards,
    Your Konga Mall Team

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