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  • Inability to Sort Orders on SHQ - Oldest Order Always at the top

    Technical Issues Created 2 years ago | Updated 2 years ago
  • IO
    Ifeoma O S
    Is anyone else having challenges sorting orders on SHQ? We have noticed that the orders are listed with the oldest order at the top. This makes it difficult to follow your orders as regards tracking them because you will need to scroll to the bottom of the page to see the latest orders. Sadly, the sort button that will help you change the sorting does not work. Tech team please help.


  • AM
    Aminu M S
    Posted 2 years ago
    Yes i also experience this.  PLEASE TECH STAFF SHOULD HELP RESOLVE ISSUE WITH LISTING WOMEN WRISTWATCHES.  For more than two months I've been on this issue of listing women wristwatches. I've  called customer care on this so much that I'm tired of calling. I've sent several mails. And when I go ahead to list it the way the problem is, the listing are usuall y rejected!
    After selecting "women wristwatches" a pop up shows up that the maximum sub- category reached. I'm unable to select either leather wristwatch or bracelet. Please find attached. If I go ahead to list that way, the listing always end up rejected!. It's over two months I've been on this. please help resolve asap
  • AO
    Akintunde O B
    Posted 2 years ago
    Hello Ifeoma,
    We apologize for the issues you are experiencing with sorting orders by age. Please be rest assured as our tech  team is hard at work to deploy a fix. 
  • AS
    Ayokunle S B
    Posted 2 years ago
    I am getting really tired of this SHQ. Hardly does any week go without another glitch on the SHQ.
    I noticed it too oh. It's just worrisome how many issues we have to keep dealing with on Konga SHQ. All the sort options are just there for decoration.
    Please Konga, make this SHQ to work smoothly abeg. If nothing else will speak, at least our subscription fee should.

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