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  • inability to set shipping rates

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • OA
    Oladele A B
    hi konga,
    i've noticed what is a problem. i find that i can't set delivery rates to reflect what my shippers are charging to certain areas. instead it is set at a maximum rate of 1000 to all major cities and 1500 to outlier areas.
    for instance rates to kano is set at 1000. attempting to alter this to any figure higher than 1000 is not allowed. my shippers are willing to ship to kano for 1500 for instance yet i can't set this rate to reflect this figure.
    how do i change this? shouldn't i be able to set the rates i want based on what i've been able to negotiate with my shippers?
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  • OA
    Oladele A B
    Posted 3 years ago
    email sent. 
    by the way,thanks for resolving the other issue i had with my products not listed on search results. the problems have been solved and orders are now coming in.
  • Ebere O B
    Posted 3 years ago
    Hello Oladele,
    Thank you for contacting Konga, kindly send an email to mall@konga.com stating your storename,we will look into this

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