Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Important Notice : New K-Express Shipping Rates now enabled.

    General Discussion Created 3 years ago | Updated 2 years ago
  • Ebere O Ebere O B
    Dear Sellers,
     
    The new K-express shipping rates have been enabled. This means your SHQ has been automatically updated with the new shipping rates. 
     If you initially offered “Free Shipping” and wish to continue doing so, kindly log into your SHQ to reset your "free shipping badge". 
    
    Also ensure your business address and LGA on SHQ are properly updated, as this determines the shipping rates your customers see and pay for.
    
    Please find rates below
    
                      New Rates 
    Tier 1         N750 ( Lagos)
    
    Tier 1         N1,250 (Rivers & Abuja)
    
    Tier 2         N1,500 (State Capitals)
    
    Tier 3         N3,000  (Anywhere outside Tiers 1 & 2)
    
    Remember: You STILL have the option of delivering your items yourself or via other courier services. Also, K-Network partners are available to take the stress off you by picking up your items from you and delivering to the customer.
    For more information on K-Network, please send an email to sellerservices@konga.com or you can reach us on 01-4605555 and 0809 460 5555.

Comments

  • NI
    Nicholas I S
    Posted 2 years ago
    How is the services of courier plus like? I am interested in knowing how courier plus operates? Are their shipping charges to any part of the country reasonable?
  • Ebere O B
    Posted 3 years ago
    @Okoye,
    Yes, the shipping rates are K-express NEW shipping charges and this applies to all stores on the Konga Platform.
    
    @Timothy,
    These new charges have been put in place to enable K-express meet up and possibly exceed  your shipping expectations.
    We understand your reservations but want to assure you we are working to continue providing better logistics to make your selling experiences rewarding and seamless. Thank you for your feedback
  • OE
    OKOYE E B
    Posted 3 years ago
    Hi, Ebere, what about sellers outside Lagos, does the shipping rate also affect us? Because that will be great. I have had a lot of losses because the shipping cost charged to the buyer is always less than what courier plus charges. But this new rate is the same as what courier plus charges us. So are we also included or is it only for Konga dropoff center in Lagos.
  • OE
    OKOYE E B
    Posted 3 years ago
    Hi, Ebere, what about sellers outside Lagos, does the shipping rate also affect us? Because that will be great. I have had a lot of losses because the shipping cost charged to the buyer is always less than what courier plus charges. But this new rate is the same as what courier plus charges us. So are we also included or is it only for Konga dropoff center in Lagos.
  • TA
    Timothy A S
    Posted 3 years ago
    Imaging a customer that's buying a product of N2000 and now fall on the tier 3 (N3000) shipping cost (lol) he we instantly neglect it when he is not a fool. The shipping cost is dam too much. I put myself in their shoes cos buying a product and paying high shipping rate will surely discourage me.
    Example : 3 friends ordered for a product each on my store. They cancelled it the second day cos of the Jumia price and its low shipping cost.
    I'm using this medium to appeal to other sellers to let us put mouth together and say our mind on this high shipping rate.
    Konga please review this rates.
    

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation