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  • Important Notice: Increased K-Express Shipping Charges.

    General Discussion Created 3 years ago | Updated 3 years ago
  • Ebere O Ebere O B
    Dear Seller,
    Konga is focused on offering our merchants the very best experience on our platform. Shipping is one of the most important parts of selling online and we do our best to make this process as seamless as possible.
    In a bid to meet up with shipping expectations, we will like to bring to your notice our intention to increase shipping charges for customers.
    Tier	          Current rate	             New Rate
    Tier 1	       N500	               N750 ( Lagos)
    Tier 1               N1,000	               N1,250 (Rivers & Abuja )
    Tier 2		N1,000	                N1,500 (State Capitals)
    Tier 3		N1,500	                N3,000  (Anywhere outside Tiers 1 & 2)
    What This Means for You:
    - Starting November 19th 2015 the new shipping charges will be implemented and customers will now be required to pay the new shipping charges when placing orders.
    - Please note that all shipment rates will be updated automatically on SellerHQ.
    - We advise that you review your shipping charges and product prices, especially if you currently offer Free Shipping to your customers. Note that you can still offer lower shipping charges to your customers if you wish to by updating delivery settings on your SHQ.
    Remember: You STILL have the option of delivering your items yourself or via other courier services. Also, K-Network partners are available to take the stress off you by picking up your items from you and delivering to the customer.
    For more information on K-Network, please send an email to sellerservices@konga.com or you can reach us on 01-460 5555 and 0809 460 5555.


  • Ebere O B
    Posted 3 years ago
    Hello Seller,
    Please be informed, the implementation of the new K-express shipment rates is now scheduled for Saturday, November 21st 2015
    NOTE: All other information previously communicated regarding this subject remains the same.
    For further information, please contact our helpline on 01-4605555 or send an email to mall@konga.com

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