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  • Important Notice: Impact of the Exchange Rate on Your Konga Store

    General Discussion Created 3 years ago | Updated 3 years ago
  • Ebere O Ebere O B
    Dear Seller,
    Happy Holidays!
    As our business partner, we are aware of the recent rise in the dollar rates and the impact this may have on your business, especially if you source directly for products internationally.
    We have also observed an increase in order cancellation that may be due to inability to purchase goods at the current rate.
    In light of this, we urge you to take the following actions on your store:
    - Review all your product prices to ensure you can cover your costs at the current rate
    - Pause all products that are unavailable in your inventory to avoid cancellations
    - Consider sourcing locally or other alternative sources for reduced cost of inventory and shipping
    Please note that high rate of cancelled orders by merchants will lead to store suspensions and interruptions in your business.

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