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  • I wants to know details about new Planned Konga shipping fee

    Shipping and Delivery Created 2 years ago | Updated 2 years ago
  • GA
    Gafar A S
    i got a mail from konga few days ago about konga changing to charging customer using weight instead of location again. 
    Just 3 days to it commencement, yet  all i know about it is just like my tittle. i think we deserve more explanations on this so as to be guided accordingly .


  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello Gafar, 
    Please note that the information sent does not necessarily affect Location but the weight of the item; the shipping fee of every item is set based on the weight.  All you need do is to update the weight of all items in your store to the  appropraite weight, the system will automatically calculate the shipping which the customer is expected to pay.
    Hope this explains better. For futher explanations ,kindly contact ordercontinuity@konga.com
    Do have a good day

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