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  • i dnt know how to recieve payment

    General Discussion Created 3 years ago | Updated 3 years ago
  • uo
    uchenna o S
    hello everyone, please can some one explain to me how the payment process works. i deliver my products through a k-express center in Lagos. are they responsible for collecting my money or not because for all my orders i havent recorded any sort of payment. furthermore my products keeps getting cancelled after i have shipped the order its now getting strange who does the cancellation please


  • OO
    Omolara O Konga Moderator
    Posted 3 years ago
    Hello Uchenna,
    Please note that your orders were cancelled by the customers and the cancellations will not count against you. You can track your orders on track.konga.com. Your complaints have been forwarded to the appropriate team. you will be contacted shortly please make your contacts available. 

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