General DiscussionCreated 3 years ago
| Updated 3 years ago
hello everyone, please can some one explain to me how the payment process works. i deliver my products through a k-express center in Lagos. are they responsible for collecting my money or not because for all my orders i havent recorded any sort of payment. furthermore my products keeps getting cancelled after i have shipped the order its now getting strange who does the cancellation please
Posted 3 years ago
Please note that your orders were cancelled by the customers and the cancellations will not count against you. You can track your orders on track.konga.com. Your complaints have been forwarded to the appropriate team. you will be contacted shortly please make your contacts available.
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