Shipping and DeliveryCreated 3 years ago
| Updated 3 years ago
Compliments of the season
My name is Anu. I am a seller on konga. I received notification of an order yesterday, but since k express isn't operational till Saturday, i will like to deliver the order myself today. How do i get payment, since the customer cannot pay to me directly.
Posted 3 years ago
Every seller is responsible for receiving payments for self-fulfilment orders, all that is required of you is to update the order appropriately and an invoice will be sent to you at the end of the month.
Please update the order as 'shipped' before shipment, after the order has been delivered successfully, you will also need to update the order as ' Delivered'
Please click here to read more on self-fulfilling orders and updating orders appropriately
Hope you find this helpful.
Have a Merry Christmas :)
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