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  • How to get payment on selfilled order

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • AA
    Anuoluwapo A S
    Good morning,
    Compliments of the season
    My name is Anu. I am a seller on konga. I received notification of an order yesterday, but since k express isn't operational till Saturday, i will like to deliver the order myself today. How do i get payment, since the customer cannot pay to me directly.


  • Ebere O B
    Posted 3 years ago
    Hello Aanuoluwapo,
    Every seller is responsible for receiving payments for  self-fulfilment orders, all that is required of you is to update the order appropriately and an invoice will be sent to you at the end of the month.
    Please update the order as 'shipped' before shipment, after the order has been delivered successfully, you will also need to update the order as ' Delivered' 
    Please click here to read more on self-fulfilling orders and updating orders appropriately
    Hope you find this helpful.
    Have a Merry Christmas :)

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