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  • how do we get our customers to drop feedbacks and rate our store.

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • IJ
    Ifeyinwa J S
    How can we get our customers to drop feedback and rate our stores?


  • CO
    Chima O B
    Posted 3 years ago
    Hello Noah,
    More than 50% of them actually respond to the automated emails asking them to drop comments and ratings. We are however looking into different ways to encourage more buyers to be responsive to these emails.
    Best Regards,
  • NO
    Noah O S
    Posted 3 years ago
    98% of them don't come back to rate. Do they?
  • Eucharia O B
    Posted 3 years ago
    An automatated mail is sent to the customers,asking them to rate recently purchased items and they drop ratings and or feedbacks.  http://community.konga.com/thread/how-do-we-get-our-customers-to-drop-feedbacks-and-rate-our-store

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