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  • How do I get my product to buyers?

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • SO
    Samuel O S
    Hello, I am a new merchant on Konga. I need guidance on the procedure on how to get my product to the buyers after they place order?


  • jo
    juliana o B
    Posted 3 years ago
    Hello Samuel,
    Welcome. In addition to Nkem's suggestion, K Express also ingests orders from all our locations in the South West states. So, if you are not in Lagos but in any of the south west states and you wish to use their services to fulfill your orders, all you need to do is to walk into the location closest to you with your order invoice and drop it off there and the item will be delivered to the customer.
    We also encourage our merchants to fulfill orders themselves. The Self Fulfillment option is available to all merchants regardless of their location. If you choose to fulfill orders yourself, the status at every point must be updated. 
    Hope this helps.
  • nn
    nkem n B
    Posted 3 years ago
    Hi Samuel, all you need do is take it to any of the Konga drop off points, log on to shq.konga.com to know which of them is closest to you, that is if you are in Lagos. Otherwise, you could use courier services like Courier plus, Tranex, Dhl, Unionexpress, as well as bus services like Abc express, Chisco, etc. Also, you can deliver to the customer by yourself if he is close to you.

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