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  • Here's Why Your Products May Not Be Live on Konga Mall

    General Discussion Created 3 years ago | Updated 3 years ago
  • tF
    teju F Konga Moderator
    Dear Sellers,
    
    Please note that products that have been recently edited by you will be queued up for review before being able to go back to the live website.
    
    This means that all items that fall off from the live site may be as a result of being recently edited by the seller. This will then take a while to reflect under the store url.
    
    If you are currently experiencing such, we advise that you exercise patience for a while. If your products are not back up within 24 hours, please send a mail to mall@konga.com with your store name and the affected products' SKUs.
    
    Thank you.

Comments

  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Onyinye,
    
    Please send a mail to mall@konga.com with the affected products' SKUs and we will investigate promptly.
    
    Thank you
  • ON
    Onyinye N S
    Posted 3 years ago
    May know why all my products are never displayed.
    Products are randomly not displayed on my store.
    How can this be resolved? 

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