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  • Here’s What You May Have Missed From Konga Mall

    General Discussion Created 3 years ago | Updated 3 years ago
  • tF
    teju F Konga Moderator
    Dear Sellers,
    Below is a recap of recent changes introduced on Konga Mall. 
    1) Starting Monday July 6 2015, our new drop off center on Victoria Island will be located on 7, Akin Olugbade Street, Off Adeola Odeku street, Victoria Island and will operate between 8am-5pm weekdays and 10am-3pm on Saturdays. The previous office on Idowu Martins will no longer attend to merchants from Monday July 6.
    2) We will be making changes to the current order cycle in a few weeks. The status of orders will no longer follow the New » Accepted » Shipped cycle but will be replaced with the New » Shipped cycle. This means any new order will have to be “Shipped” within 48 hours.
    3) We have reviewed our commission rates for all our categories. This will take effect from 31st of July 2015. 
    4) Effective now, items returned or rejected by customers will be sent back to the drop-off location closest to your SellerHQ address for your pickup. Items not picked up within 5 days of receiving an SMS notification alert will be shipped to our distribution center and will be available for pickup for 10 additional days.
    Happy Weekend!

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