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  • Having trouble editing a rejected listing and existing listings!

    General Discussion Created 3 years ago | Updated 3 years ago
  • CA
    Caroline A S
    I recently uploaded a product under a wrong category, the listing was rejected but I can't seem to be able to place it in the right category by editing. And I also find it difficult to edit pictures and names of already listed items? Can somebody help me please?
Discussion has been closed


  • Ebere O B
    Posted 3 years ago
    Hello Caroline,
    You will have to upload these items again, rejected listings can not be edited. While recreating these listing , please ensure it follows the correct path as stated on the email you received.
    For products approved and live on the site, send an email to mall@konga,com stating the SKUs and possible screenshots of the error message received, our team will look into this.
  • CA
    Caroline A S
    Posted 3 years ago
    Thanks Ebere.

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