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  • GHOST ORDERS AND CANCELLATIONS

    General Discussion Created 3 years ago | Updated 3 years ago
  • EO
    Enajite O S
    Hi, keep getting ghost cancellations via my mail,so to say, of orders that never came thru to my SHQ. Got about 6 today,is this a system error? and hope these cancellation won't affect my platform   
Discussion has been closed

Comments

  • Ebere O B
    Posted 3 years ago
    @Enajite,
    Our technical team is currently working on having this rectified in the shortest time possible, We sincerely apologize for the inconvenience this may have caused you and we request for your patience as we resolve this issue. 
    Thank you.
  • EO
    Enajite O S
    Posted 3 years ago
    ok will do,thanks  
  • Ebere O B
    Posted 3 years ago
    Hello Enajite,
    Please forward the affected order number to mall@konga.com , our team will look into this issue.

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