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  • Funds stuck in kongapay

    General Discussion Created 2 years ago | Updated 2 years ago
  • MI
    Matthew I S
    You guys assured us that with kongapay there will be no issues with payments.This has proven to be false because i still have funds stuck in kongapay that is yet to hit my account. konga please remit my sales proceeds of 16th and 17th of April.i got credited for money paid in on the 18th how come i wasn't paid for the previous ones.I have also verified from my bank because i know that will be the next defence. This is a huge oversight and its not good for my business at all. 

Comment

  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello Mattew,
    
    Thanks for bringing this to our attention, your complaint has been escalated and will be resolved as soon as possible. Apologies for any inconveniences caused.

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