• Fund stucked up in Escrow for 1 month

  Payment Created 2 years ago | Updated 2 years ago
• PU
  Paschalene U B
  

  My proceeds from my sales has been stucked up in the Escrow for one month now. 

Comments

• FO
  Folasade O S

  Posted 2 years ago
  

  If youre a newcomer, you need to exercise patience,  I experienced same but they eventually paid. However Konga needs to resolve this problem soonest. With this problem, keeping records of sales a d cash received or receivable might be difficult I.e sales reconciliation. 
  Gudnite
• FC
  Funlola C S

  Posted 2 years ago
  

  I have the same issue too.
  I have registered for Kongapay and the money is still sitting in the escrow account.
  What is going on
• OO
  Omolara O Konga Moderator

  Posted 2 years ago
  

  Hello Paschalene,
  
  Thanks for bringing this to our attention, your complaint has been escalated and will be resolved as soon as possible. Apologies for any inconveniences caused.