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  • Fund stucked up in Escrow for 1 month

    Payment Created 2 years ago | Updated 2 years ago
  • PU
    Paschalene U B
    My proceeds from my sales has been stucked up in the Escrow for one month now. 


  • FO
    Folasade O S
    Posted 2 years ago
    If youre a newcomer, you need to exercise patience,  I experienced same but they eventually paid. However Konga needs to resolve this problem soonest. With this problem, keeping records of sales a d cash received or receivable might be difficult I.e sales reconciliation. 
  • FC
    Funlola C S
    Posted 2 years ago
    I have the same issue too.
    I have registered for Kongapay and the money is still sitting in the escrow account.
    What is going on
  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello Paschalene,
    Thanks for bringing this to our attention, your complaint has been escalated and will be resolved as soon as possible. Apologies for any inconveniences caused.

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