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  • Error Cancellation Messages

    General Discussion Created 3 years ago | Updated 3 years ago
  • Ebere O Ebere O B
    Dear Sellers,
    
    We are aware of the recent cancellation notifications received on previously shipped orders. Kindly ignore these​ ​multiple cancellation​ ​messages as this was due to a system error. While most of these​ ​orders​ ​had been cancelled​ previously​,​ ​please be assured this ​​will not have a negative impact on your store.
    
    However for orders that have been delivered but have been erroneously cancelled,​ ​our technical team is working on rectifying/restoring all updates before close of business today. We sincerely apologize for the inconvenience this may have caused and we request for your patience as we resolve this issue.
    
    Thank you.

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