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  • ENABLED PRODUCTS MISSING FROM MY ONLINE STORE.

    General Discussion Created 3 years ago | Updated 3 years ago
  • AO
    AMAKA O S
    I checked my online store sometime in January and discovered some of my listed products are no more online, i went to pause and sold out and enabled them again while some even passed through review again, and was subsequently approved and came back  online. i just checked again now and discovered they are all gone again, please what is this frustration for? Is anyone experiencing this as well?

Comments

  • EO
    Enajite O S
    Posted 3 years ago
    Exact same thing happened to me and the worst is that i can't even enable the paused items and recreating the listing would be a night mere.I have sent an email to konga,but i'm yet to get a response.What is wrong with your system konga!!!! This is really fustrating!!!! 
  • ki
    kene i Konga Moderator
    Posted 3 years ago
    Hello Amaka,
    
    To ensure a speedy response, ensure all issues such as these are sent via email to mall@konga.com. Your complain has been directed to the right channel and will be treated.
    
    Thank you.
    

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