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  • Email notification no longer sent for new orders

    General Discussion Created 3 years ago | Updated 3 years ago
  • A
    Atinuke S
    Not sure if anyone else is experiencing this, but the last 3 new orders i received, i didnt get the notification email with the buyers profile. Can someone look into? Orders are showing in mySHQ but no email sent.
    
    Thanks

Comments

  • AS
    AbdulMalik S S
    Posted 3 years ago
    Yes I experienced such this weekend. I have to cancel one of the orders because of its inconclusiveness. (The Invoice was blank)
  • UA
    Uche A S
    Posted 3 years ago
    It happened to my store too, I just got mails & texts for Saturday 31/10 orders. My delivery rate has already dropped because of not shipping out today. 
  • Ebere O B
    Posted 3 years ago
    Hello Atinuke,
    
    Our sincere apologies for all inconvenience this may have caused. Our tech support team are aware and are looking into rectifying this in the shortest possible time. Thank you

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