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    General Discussion Created 3 years ago | Updated 3 years ago
  • to
    taiwo o S
    hi good morning, i have an issue with one of my order, its on delivery dispute and i dont know what that means 


  • A
    Atinuke S
    Posted 3 years ago
    Buyer or Seller can lodge a complain on a delivery especially if it is taking longer than expected. My experience with delivery dispute - i complained because the order was stuck in a location for over 6 days and not delivered to the customer within the 10 days promised. The order is still under DELIVERY DISPUTE awaiting return.
  • Ebere O B
    Posted 3 years ago
    Hello All,
    When an order is in dispute, this means the customer has lodged a complaint on a delivered order, kindly contact the customer, to provide further assistance.
    Also, please click on link  http://community.konga.com/thread/arbitration-on-konga-mall-what-you-need-to-know , to find out more on resolving a dispute.
  • ag
    abel g B
    Posted 3 years ago
    My order is also on dispute. Why?
  • DO
    Damilola O B
    Posted 3 years ago
    Hi Taiwo, 
    What exactly is the dispute you are talking about? 

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