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  • Delivery Confirmaion

    General Discussion Created 3 years ago | Updated 3 years ago
  • TA
    Temitope A S
    I self delivered an order to a customer yesterday and on my page it say Delivery Pending Waiting for Buyer to confirm.
    I need to know the confirmation process.


  • TA
    Temitope A S
    Posted 3 years ago
    okay! thanks
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Temitope,
    If you have delivered the order, you will be required to update to "delivered" from your "Manage Orders" page on SellerHQ. Once you have updated to 'delivered', your buyer will be sent a mail to also confirm delivery.
    If your buyer does not confirm delivery from their order page in 3 days, order status will be automatically updated to "delivered".
    Hope this helps.

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