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  • Delivered order not reflecting in Escrow

    Payment Created 4 years ago | Updated 4 years ago
  • morzook b morzook b S
    has anyone experienced this before? Order has been delivered but the money isn't showing on my escrow. How were you able to rectify this?
Discussion has been closed


  • AM
    Aminu M S
    Posted 4 years ago
    Yes I'm experiencing the same. The item was delivered and escrow account showed #0.0 ,and after some hours said the money has been paid into my wallet. It was neither paid into escrow account nor my konga wallet. I hope they resolve this soon
  • Ebere O B
    Posted 4 years ago
    Hello Morzook, Apologies for this, Please send the affected order number to mall@konga.com for a faster resolution

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