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  • Delay in Approval of Products

    General Discussion Created 3 years ago | Updated 3 years ago
  • tF
    teju F Konga Moderator
    Dear Sellers,
    Please be informed that we are currently carrying out a system upgrade and this may result in delays in approval of products. This is expected to occur from today, Friday October 2nd through Sunday, October 4th 2015 .
    We deeply apologize for the inconvenience this may cause your business.  Kindly bear with us as we resolve.
    Thank you.


  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Dear all,
    We appreciate all feedback shared. For issues that still persist, kindly send a mail to mall@konga.com with details of your store and our support team will contact you for further assistance.
    Thank you
  • WA
    Williams A B
    Posted 3 years ago
    My product have been on review before this date , pleace can you help out
  • UO
    Uchenna O S
    Posted 3 years ago
    Hello House, 
    Please my store is not live could you help to rectify it.......Thanks
  • ku
    kenneth u S
    Posted 3 years ago
    Mine started before this, please can you guys help me rectify my account.......thank you
  • M
    Mercy S
    Posted 3 years ago
    Thanks. My own issue have started before this date. I wrote the 1st assessment on the 12th of September , I was told they didn't receive it and I wrote another one on the 22nd now I was told it not showing. I usually received my assessment result twice everyday. I added listing with my phone and I cannot add using my laptop. I have sent mail no reply. Please I want konga to check on my issue.  Thanks 
  • AO
    Akorede O S
    Posted 3 years ago
    Pls,could this also be the reason why cancellation request could not be done for the past 4days?
    I have sent 2-3mails on cancellation request ,till now,the order are still showing on my shq.
    Pls,kindly update us on this.

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