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  • Dealing with unserious buyers

    General Discussion Created 3 years ago | Updated 3 years ago
  • lb
    lanre b S
    This isssue of buyers particularly out of lagos making orders for things and they avoiding delivery agents off konga trying to deliver is tiring, it's not good for business, if buyers of any category of item can be asked to pay a certain percentage of the cost, it will reduce this because have had an encounter in which I called and they all said I should ship they need the item, on getting to their destination, they refuse picking calls of delivery agents, there by leading to returns, as konga is strict on sellers to ship within a period etc to rate good sellers , they should also give buyers conditions that makes only serious and ready buyers place orders. 


  • Ebere O B
    Posted 3 years ago
    Hello Lanre,
     We understand your concerns as a seller, as communicated earlier, we have rolled out several programmes that will reduce less transactions on the Konga platform.
    We are aware this may take time to make much impact and we implore that you bear with us as we do so.
    For further suggestions on our existing services, you may send an email to suggestions@konga.com
    Thank you.

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