Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Customers Satisfaction

    General Discussion Created 3 years ago | Updated 3 years ago
  • LO
    Leonard Osagie O B
    Please kindly add a place for people to make comment about product purchased from konga mall. I bought something expected the original from the mall, but what I got is not original based on it performance when put to use. Let konga not become another ALI BaBA of China... Please get those who can deliver original to be selling here. 

Comments

  • Ebere O B
    Posted 3 years ago
    Hello Leonard,
    When an order has been confirmed delivered by you , you can drop a review on the product.
    Kindly log into the website using your shopping account, 
    At the top right of your page click on the icon with your name, scroll down to 'my orders' to view a list of every item bought on the Konga platform.
    Click on write a review , please find picture below.
    
    Alternatively, you can call the merchant stating the issues you are experiencing with this product or Contact Konga helpline on 01- 4605555
    
    
    
    
    
    
    
  • TM
    Top Gamers M B
    Posted 3 years ago
    Hello @Leonard Osagie O, normally Konga would let you rate a seller after the confirmation that item has delivered. This way you can rate the seller GOOD / BAD and you can also add your comment this way. And also have you tried to contact the seller about your pain / complain? I think that would be a good thing to do.

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