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  • Customer Service Excellence 101: How to Win & Keep Customers

    General Discussion Created 3 years ago | Updated 3 years ago
  • AM
    Ajibade M S
    I attended the customer service excellence 101 class today. I learnt great tips on how to improve my customer services,  build a relationship with my customers and earn their trust which is key for any business to thrive . This class expose all weaknesses in customers service right before my eyes. I applied some of the tips and guides learnt today, I could feel the smile on the customer's face.
    Thank you Konga for this step to make us better people and better merchant 

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