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  • Canceled order resurfaced

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • AA
    ADEKUNBI A S
    Hello, I received and order on Saturday. I called the buyers number several times the phone was switched off through out I had to cancel the order last night on Tuesday. This morning the same order came up again and still the phone number of the buyer is still switched off. Please what will I do to it. If I cancel again this may affect my store rating.

Comments

  • AA
    ADEKUNBI A S
    Posted 3 years ago
    Thank you, have done that
  • ki
    kene i Konga Moderator
    Posted 3 years ago
    Hello Adekunbi,
    
    Thank you for bringing this to our attention. Please send an email to ordercontinuity@konga.com instructing them to cancel the order. Also ensure to list the reasons for your actions. 

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