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  • Cancel reverted

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • EG
    Elabor G S
    Please can a cancel order be reverted, buyer said i should ship and i have shipped the item, But i send a mail for cancellation before and it has been cancelled, please can the order still be reverted back.
Discussion has been closed


  • Ebere O B
    Posted 3 years ago
    Hello Elabor.
    A cancelled order can only be replaced with a new order. Kindly send the affected order number to mall@konga.com for the order to be replaced.

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