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  • Can I Ask a Merchant to Deliver Personally to My Location?

    Shipping and Delivery Created 4 years ago | Updated 4 years ago
  • OA
    Ojuloge A B
    At times, I stay close to some of the merchants that call me to confirm I still want my product. Can I just ask them to bring it to my place and I will pay to Konga's account or can I pay the merchant cash?
    Is this permitted?


  • FO
    Fikayo O S
    Posted 4 years ago
  • AO
    Amaka O Konga Moderator
    Posted 4 years ago
    Also you can communicate with these merchants through the Message Center, or using the Talk to Seller feature on the product page.
  • AO
    Amaka O Konga Moderator
    Posted 4 years ago
    Hi Ojuloge,
    Come April, you will be able to do this! We will be giving merchants the option of delivering orders directly to customers themselves. The merchants will indicate if they accept Pay on Delivery in your location, or they will only accept pre-payment through Konga.
    This will certainly ensure you get your items quicker if the merchant lives close to you.

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