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  • Artbritation

    General Discussion Created 3 years ago | Updated 3 years ago
  • EO
    Evelyn O B
    Hello I need for someone to explain to me what artbitration order means. I got an order to be delivered in Jalingo. It got to Jos and I was told the order is an artbritation order. 
    
    I need to understand this and I have sent mall to Konga. I was told to visit Konga.com for all questions.
    
    Thanks in anticipation for answers

Comment

  • AA
    Ailen A B
    Posted 3 years ago
    Hi Evelyn,
    
    It means your order got to the buyer but the buyer has made a complain about your order to customer service and they expect you to call the buyer to resolve it before konga releases your payment or refund the buyer.
    
    I hope this helps.

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