General DiscussionCreated 3 years ago
| Updated 3 years ago
Hello I need for someone to explain to me what artbitration order means. I got an order to be delivered in Jalingo. It got to Jos and I was told the order is an artbritation order.
I need to understand this and I have sent mall to Konga. I was told to visit Konga.com for all questions.
Thanks in anticipation for answers
Posted 3 years ago
It means your order got to the buyer but the buyer has made a complain about your order to customer service and they expect you to call the buyer to resolve it before konga releases your payment or refund the buyer.
I hope this helps.
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