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  • Account activation

    Store Management Created 2 years ago | Updated 2 years ago
  • BA
    Banjo A S
    As a new seller,  I couldn't upload my products on "sell an item" module. 
    I have sent mail twice to mall@konga.com.
    Pls team kindly assist.


  • tF
    teju F Konga Moderator
    Posted 2 years ago
    Hello Banjo,
    You will be required to complete the New Merchant Orientation assessment and also upload your image, Drivers licence OR National ID card OR International Passport.
    Once you have uploaded these details and successfully passed the NMO assessment, you will be granted approval to upload your products. If you have passed these stages and issue still persists, please send a mail to onboarding@konga.com with the error message being received when you attempt to upload your items.

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