Conversations Started

• Tracking Orders

  How do i track my Order?...
  3 years ago

• Which Courier partners accept cash on delivery

  Which carriers accepts cash on delivery?...
  3 years ago

• How quickly is payment made?

  How quickly can i get paid if i become a seller on konga?...
  3 years ago

• How do i get a Refund?

  How do i get a refund? How long does a refund take, is the money refunded to my wallet or Account?...
  3 years ago

• Product Listing

  Some E-commerce stores help me do my Product listing ( product upload). Why doesn't Konga help?...
  3 years ago

• How do my Customers know i sell on Konga.com

  What's the easiest way to let my customers know i sell on Konga.com?...
  3 years ago

• Pay on Delivery Orders

  A customer in Kafanchan has Ordered products worth 500k, but it's Pay on delivery. How do i handle this?...
  3 years ago

• Payment to a sellers account

  Is it possible to pay directly to a merchants account?...
  3 years ago

• Which Social Media Network suits your Personality?

  Dear Sellers, As a seller, you can make the most of social media by finding which network suits you the most....
  3 years ago

• Creating Bundles to Manage the New Commission Minimum Charge

  Dear Seller, As communicated earlier, we will be introducing increased commission charges for better tradin...
  3 years ago

• The New Commission Rates Takes Effect Tomorrow!

  Dear Seller, As communicated earlier, the new commission rates will begin to apply across all products cate...
  3 years ago

• Konga Seller Speaker Series: Approaches to Growing and Having a Successful Business

  Dear Seller, Konga is excited to introduce to you our new Speaker Series “Approaches to Growing and Havi...
  2 years ago

• Reminder: Konga Seller Speaker Series: Approaches to Growing and Having a Successful Business

  Dear Seller, Meet with one of the best and brightest minds to engage you through enlightening discussions a...
  2 years ago

• Important Notice: New K-express Location

  Dear Seller, To help you reduce the stress of moving too far away from your comfort zone to drop off new or...
  2 years ago

• Introducing Spaceship by Konga: Faster Delivery Fewer Returns

  Dear Seller, In order for eCommerce to be successful, there is the need for us to delight our customers. Th...
  2 years ago

• K-express Surulere Location Now Open!

  Dear Seller, We are pleased to announce to you that a new Konga Express drop-off centre has been opened at...
  2 years ago

• Must Read : Weekly Product Update

  Dear Seller, We have commenced our policy on refreshing all products that have been inactive for over 7 day...
  2 years ago

• Reinstatement of Wrongly Suspended Stores

  Dear Seller, Please be informed that we are aware of the issue of wrongly suspended stores. Be rest assure...
  2 years ago

• Update: Reinstatement of Wrongly Suspended Stores

  Dear Seller, Please be informed that the issue has now been rectified, all wrongly suspended stores have be...
  2 years ago

• Konga/UBA Valentine offer

  Dear Seller, There is an ongoing Konga/UBA valentine promo, this promo runs from 10th-15th February 2016. T...
  2 years ago

• Monthly Membership Fee

  Dear Seller, Konga Mall is introducing a flat monthly membership fee. This will help ensure we continue to ...
  2 years ago

• K-express Drop-off Locations

  Dear Seller, Once again, we bring to your attention the list of k-express drop off locations available. ...
  2 years ago

• Looking to Print Business Cards? Here’s Your Opportunity

  Dear Seller, Printivo is offering Konga merchants an exclusive and irresistible deal! Take your store to th...
  2 years ago

• Quick Tips for Boosting Sales

  Dear Sellers, To increase sales and grow your customer base, attention needs to be paid to some key areas w...
  2 years ago

• Submit Your Means of Identification & Reinstate Your Store on Konga Mall

  Dear Sellers, Please note that stores without any uploaded photos and valid means of identification will re...
  2 years ago

• Life Made Easy With Kongapay

  Dear Seller, We are pleased to inform you that the KongaPay icon is now visible on your SHQ dashboard. This...
  2 years ago

• How To Register On Konga Pay

  1.) Visit your SHQ account http://take.ms/ilL9O 2) Fill in your bank details http://take.ms/AhmZI ht...
  2 years ago

• 3 Helpful Ways to Invest in Yourself

  Investing in your personal growth may be the most profitable investment you ever make. The most certain way to...
  2 years ago

• K- Express Locations NOT Ingesting Orders

  Dear Seller, Due to ongoing challenges with our order updating system, all K-express centers have been inst...
  2 years ago

• K-express University of Ibadan Location is Temporarily Inaccessible

  Dear Seller, Please be informed that K-express in University of Ibadan (UI) campus (Kex Abgbowo) is tempora...
  2 years ago

• What Makes You A Best Seller?

  Dear Seller, Do you want to be a best seller? If the answer is yes then you must do the following: - Co...
  2 years ago

• Konga Online Shopping(KOS) Holiday Schedule

  Dear Seller, Please be informed that the Federal Government has declared Friday March 25th and Monday March...
  2 years ago

• Four Ways to Retain Your Existing Customers & Keep Them Coming Back

  Dear Seller, What does it profit your business to have a wide assortment of products but no customers? Do y...
  2 years ago

• Monthly Membership Fee: How To Subscribe to a Plan

  Dear Sellers, Please note that you will be required to subscribe to a Monthly Subscription plan on your an...
  2 years ago

• Free Google Digital Marketing Training For all Konga Sellers

  Dear Seller, Konga in partnership with Google will like to invite you to participate in a training on “...
  2 years ago

• Important Notice: Delay in Receiving Funds

  Dear Seller, We are aware of the delay some of you may be experiencing in receiving your funds, this is due...
  2 years ago

• Resolved SHQ Log- in Issues

  Dear Sellers, We are aware that some sellers were unable to log into their SHQ accounts, please note that t...
  2 years ago

• Must Read: KOS Abeokuta Relocates

  Dear Seller, Effective Monday 25th July 2016, KOS Ikorodu located at 32, Quarry Road, Abeokuta, Ogun St...
  2 years ago

• Must Read: KOS Magboro Relocates

  Dear Seller, Effective Wednesday 27th July 2016, KOS Magboro located at Magboro Road, Opposite Quick Super...
  2 years ago

• Must Read: KOS Alimosho Relocates

  Dear Seller, Effective immediately, KOS Alimosho located at 153, Akowonjo Road, Animashaun Bus Stop, Lago...
  2 years ago

• Important Update - KOS Ogba Relocates

  Dear Seller, Effective immediately, KOS Ogba located at 15/19 Thomas Salako street will be operating from ...
  2 years ago

• Here’s How You Can Improve The Quality Of Your Product Image

  Dear Seller, Quality product images play a huge role in attracting buyers. The Images have to be of high qu...
  2 years ago

• All KOS Sagamu Locations Closed Till Monday

  Dear Seller, Due to the demise of the Paramount Ruler of Akariogun Kingdom, of Sagamu, Remo Area of Ogun St...
  2 years ago

• KOS Ojota Closed Till Monday

  Dear Seller, Please be informed that KOS Ojota location will not be open tomorrow 6th August 2016 due to th...
  2 years ago

• KOS Set to Launch Weight Based Shipping Charges

  In a bid to encourage pre-pay on konga.com, KOS has introduced Weight Based Shipping charge. With the weight...
  2 years ago

• Must Read: POD option will be Available shortly

  Dear Sellers, We are aware that buyers are unable to select the POD (Pay on Delivery) option at checkout...
  2 years ago

• Must Read: Introducing E-bills Payment System

  Dear seller, We introduce to you, E-bills by NIBSS(Nigeria Interbank Settlement System), a new payment plat...
  2 years ago

• All KOS Sagamu Locations Closed Till Monday

  Dear Seller, Due to the ORO Festival scheduled to hold tomorrow 27th August 2016, in Sagamu Ogun State, a...
  2 years ago

• Why Satisfied Customers Are Essential to Your Business Survival on Konga

  Dear Seller, As an online business owner, there are certain expectations from you that will improve our sel...
  2 years ago

• What You Need to Know About the 2016 Fall Yakata Sale

  Dear Seller, To ensure a smooth operation during this year’s Yakata sale, there will be restriction on th...
  2 years ago

• Must Read: KOS Location Updates

  Dear Seller, Effective immediately, KOS Ikota located at Shop I 205, Ikota Shopping Complex, Ikota will be ...
  2 years ago

• Action Required: Select Your Preferred “Pick-up Location”

  Dear Seller, In a bid to avoid returned orders being sent to the wrong pick-up location, we will like to en...
  2 years ago

• Your Holiday Sales Checklist

  Dear Partner, Compliment of the season to you and yours! May the coming new year usher in more sales for...
  2 years ago

• Here’s the Reason We Might Have Revoked Your Access to Self-Fulfil

  Dear Partner, We thank you for your continued partnership and want to reassure you that our goal is to buil...
  1 year ago

• Share Your Thoughts Saturday

  Dear Partner, Starting tomorrow, Saturday 14th January 2017, we will begin an interactive segment on the Ko...
  1 year ago

• Share Your Thoughts Saturday: If you were to be employed by Konga today as a Manager or Supervisor, what's that one thing you will change immediately ?

  If you were to be employed by Konga today as a Manager or Supervisor, what's that one thing you will change im...
  1 year ago

• Share Your Thoughts Saturday : If you were to sit in a room with the management of Konga, what is the question you will ask them?

  If you were to sit in a room with the management of Konga, what is the question you will ask them? ...
  1 year ago

• Important Payment Update: Delayed Payout

  Dear Partner, You may be experiencing a delay with your 27th - 29th January 2017 payout request. This dela...
  1 year ago

• KongaPay: Our New Payment Days

  Dear Partner, Starting Friday, February 24th, 2017, you will no longer receive payment from your KongaPay w...
  1 year ago

• New KOS Locations

  Dear Partner, Please be informed that we have launched new KOS locations on the island. We implore you to m...
  1 year ago

• Restriction Of Movement In Abeokuta

  Dear Partner, Please be informed that KOS Abeokuta location will be closed for operations on 4th March 2017...
  1 year ago

• KOS Festac Relocates

  This is to inform you that KOS Festac location has relocated from Gacoun Plaza, 23 road, Lagos State to 204 ro...
  1 year ago

• Securing Online Reviews For Your Store

  Online reviews influence consumer buying behaviour. They have the ability to enhance your store credibility, i...
  1 year ago

• Introducing: Our Konga Seller Champion Of The Month

  Dear Partner, As a continuous effort to recognise, support and reward our partners whose store performance ...
  1 year ago

• Temporary Delay in Kongapay Payout

  Dear Partner, We are aware some merchants are yet to receive their kongapay payout, this is as a result of ...
  1 year ago

• How to Become a Konga Champion Seller

  Dear Partner, Who is a Konga Champion Seller? Konga Champion Sellers receive benefits for reaching speci...
  1 year ago

• How To Use Fulfillment By Konga To Expand Your Business

  Sellers using Fulfilment by Konga (FBK) have access to our premium customers. Premium customers spend twice th...
  1 year ago

• Update on Our 48 Hours Shipment Deadline

  Did you know that one of the key reasons for cancellations carried out by buyers ​was due to late​ ​​s...
  1 year ago

• Easter Sale: 3 Proven Ways to Improving Your Sales

  The holiday season is a very profitable season for online sellers and here ​are some simple steps towards im...
  1 year ago

• Fashion Bundles: A Great Way To Increase Your Sales

  Dear Partner, Have you heard? Bundling products for your store can increase your sales by over 50%! So...
  1 year ago

• 4 Most Trending Products to Sell Online in 2017

  Every year, there are some products that are highly popular online. They are described as trending products. T...
  1 year ago

• KOS Easter Holiday Schedule

  Dear Partner, Due to the Easter holiday, all KOS locations will be opened on Friday 14th April and Saturday...
  1 year ago

• Meet Our Seller Champion For The Month Of April

  As part of our effort to appreciate and reward our sellers whose store performance have surpassed both the bus...
  1 year ago

• KOS Ojota Closed For The Weekend

  Dear Partner, Due to the Coronation ceremony scheduled to hold at Ojota tomorrow 6th May 2017, KOS Ojota l...
  1 year ago

• Why Your Success On Konga Mall Matters To Us Dearly

  At Konga, we have a long-standing commitment towards connecting our buyers with quality sellers. We have come...
  1 year ago

• Great News! You Can Now Make Payment Through Your SHQ Wallet

  Dear Partner, This is to inform you that you can now make subscription payments through your SHQ wallet. S...
  1 year ago

• Get Ready For May 24TH: Gadget Week & More

  Dear Partner, Save The Date:...
  1 year ago

• How To Reduce Cancellation For Your Online Business

  Your cancellation rate is the percentage of orders that have been cancelled by the system due to non-shipment(...
  1 year ago

• Great News! You Can Now Make Payment Through Your SHQ Wallet

  Dear Partner, This is to inform you that you can now make subscription payments through your SHQ wallet. S...
  1 year ago

• How To Make Payments using Kongapay

  Please see steps on how to make payment using KongaPay below; Step 1: Login to your store on SHQ Step 2: C...
  1 year ago

• What's Your Competitive Advantage

  Staying competitive doesn't only mean reducing prices or following trends.To stand out in an online marketplac...
  1 year ago

• Your Success Is Our Motivation...Together We Win!

  Dear Partner, It is general knowledge that customers purchase more when there is a “Free Shipping” of...
  1 year ago

• KOS Deliveries Corporate Clients Service

  Dear Partner, Do you know that you can start dropping off your non-Konga packages at KOSLocations? As ...
  1 year ago

• Important Notice: SellerHQ Product Attributes Upgraded

  Dear Partner, We are working on improving the ease of customers finding products on the website. Hence, we...
  1 year ago

• Discover The Best Selling Products Within Your Category

  Our Best Sellers! ...
  1 year ago

• I Opened My Konga Store, Now What?

  Opening a store on Konga can be quite exhausting and requires hard work and determination. While opening your ...
  1 year ago

• Konga Clearance Sale

  Dear Partner, Do you have products that have not sold in months? Do you have products gathering up dust in ...
  1 year ago

• Good News: The Sale Just Got Easier!

  Dear Partner, As a means to ensure all interested merchants get a chance to participate in the clearance sa...
  1 year ago

• KOS Update: Early Closure Of KOS Locations

  Dear Partner, Due to the restriction of movement enforced for the upcoming Local Government elections holdi...
  1 year ago

• ​Coming Soon: The Quality Assurance Process Review

  Dear Partner, As a continuous effort to ensure that KOS ingestion centres are less congested and that you a...
  1 year ago

• Retrieval Fee Now Applies For Returns After Successful Delivery

  Dear Partner, This is to inform you that we have commenced charging sellers for retrieval of returned ord...
  1 year ago

• Have You Heard? Our Quality Assurance Process Is Changing

  Dear Partner, The reviewed Quality Assurance process will begin effectively from Friday, 1st September 2017...
  1 year ago

• From The Director Konga Marketplace: More On The Quality Assurance Process Review

  Dear Partner, You have spoken and we have listened, we appreciate your feedback and we value all concerns ...
  1 year ago

• The Reviewed Quality Assurance Process….Save The Date!

  Dear Partner, The reviewed Quality Assurance process is set to launch in 3 days. Here are a few questions t...
  1 year ago

• It’s Finally Here.... The Reviewed Quality Assurance Process!

  Dear Partner, The time we all have been waiting for is here! The reviewed quality control process begins on...
  1 year ago

• The Count Down Has Begun

  Yakata is coming soon!...
  1 year ago

• Getting Ready for Yakata, Nigeria’s Biggest Yearly Sale

  Dear Partner, The Yakata season is upon us again and you know how we do this! Here are some few pointer...
  1 year ago

• How Low Can Your Prices Go?

  Did you know a good size of customers sort products from low to high on the website?...
  1 year ago

• 2017 Yakata Listing Page Is Still Live!

  Dear Partner, As you have been selected to participate in 2017 Yakata sale, note that full ​participation...
  1 year ago

• Yakata Comes Early to You on Packaging Materials!

  Dear Partner, As an incentive towards your early preparation for the biggest year-end sale, YAKATA, KOS wil...
  1 year ago