Conversations Started

• Tracking Orders

  How do i track my Order?...
  3 years ago

• Which Courier partners accept cash on delivery

  Which carriers accepts cash on delivery?...
  3 years ago

• How quickly is payment made?

  How quickly can i get paid if i become a seller on konga?...
  3 years ago

• How do i get a Refund?

  How do i get a refund? How long does a refund take, is the money refunded to my wallet or Account?...
  3 years ago

• Product Listing

  Some E-commerce stores help me do my Product listing ( product upload). Why doesn't Konga help?...
  3 years ago

• How do my Customers know i sell on Konga.com

  What's the easiest way to let my customers know i sell on Konga.com?...
  3 years ago

• Pay on Delivery Orders

  A customer in Kafanchan has Ordered products worth 500k, but it's Pay on delivery. How do i handle this?...
  3 years ago

• Payment to a sellers account

  Is it possible to pay directly to a merchants account?...
  3 years ago

• Which Social Media Network suits your Personality?

  Dear Sellers, As a seller, you can make the most of social media by finding which network suits you the most....
  2 years ago

• Creating Bundles to Manage the New Commission Minimum Charge

  Dear Seller, As communicated earlier, we will be introducing increased commission charges for better tradin...
  2 years ago

• The New Commission Rates Takes Effect Tomorrow!

  Dear Seller, As communicated earlier, the new commission rates will begin to apply across all products cate...
  2 years ago

• Konga Seller Speaker Series: Approaches to Growing and Having a Successful Business

  Dear Seller, Konga is excited to introduce to you our new Speaker Series “Approaches to Growing and Havi...
  2 years ago

• Reminder: Konga Seller Speaker Series: Approaches to Growing and Having a Successful Business

  Dear Seller, Meet with one of the best and brightest minds to engage you through enlightening discussions a...
  2 years ago

• Important Notice: New K-express Location

  Dear Seller, To help you reduce the stress of moving too far away from your comfort zone to drop off new or...
  2 years ago

• Introducing Spaceship by Konga: Faster Delivery Fewer Returns

  Dear Seller, In order for eCommerce to be successful, there is the need for us to delight our customers. Th...
  2 years ago

• K-express Surulere Location Now Open!

  Dear Seller, We are pleased to announce to you that a new Konga Express drop-off centre has been opened at...
  2 years ago

• Must Read : Weekly Product Update

  Dear Seller, We have commenced our policy on refreshing all products that have been inactive for over 7 day...
  2 years ago

• Reinstatement of Wrongly Suspended Stores

  Dear Seller, Please be informed that we are aware of the issue of wrongly suspended stores. Be rest assure...
  2 years ago

• Update: Reinstatement of Wrongly Suspended Stores

  Dear Seller, Please be informed that the issue has now been rectified, all wrongly suspended stores have be...
  2 years ago

• Konga/UBA Valentine offer

  Dear Seller, There is an ongoing Konga/UBA valentine promo, this promo runs from 10th-15th February 2016. T...
  2 years ago

• Monthly Membership Fee

  Dear Seller, Konga Mall is introducing a flat monthly membership fee. This will help ensure we continue to ...
  2 years ago

• K-express Drop-off Locations

  Dear Seller, Once again, we bring to your attention the list of k-express drop off locations available. ...
  2 years ago

• Looking to Print Business Cards? Here’s Your Opportunity

  Dear Seller, Printivo is offering Konga merchants an exclusive and irresistible deal! Take your store to th...
  2 years ago

• Quick Tips for Boosting Sales

  Dear Sellers, To increase sales and grow your customer base, attention needs to be paid to some key areas w...
  2 years ago

• Submit Your Means of Identification & Reinstate Your Store on Konga Mall

  Dear Sellers, Please note that stores without any uploaded photos and valid means of identification will re...
  2 years ago

• Life Made Easy With Kongapay

  Dear Seller, We are pleased to inform you that the KongaPay icon is now visible on your SHQ dashboard. This...
  2 years ago

• How To Register On Konga Pay

  1.) Visit your SHQ account http://take.ms/ilL9O 2) Fill in your bank details http://take.ms/AhmZI ht...
  2 years ago

• 3 Helpful Ways to Invest in Yourself

  Investing in your personal growth may be the most profitable investment you ever make. The most certain way to...
  2 years ago

• K- Express Locations NOT Ingesting Orders

  Dear Seller, Due to ongoing challenges with our order updating system, all K-express centers have been inst...
  2 years ago

• K-express University of Ibadan Location is Temporarily Inaccessible

  Dear Seller, Please be informed that K-express in University of Ibadan (UI) campus (Kex Abgbowo) is tempora...
  2 years ago

• What Makes You A Best Seller?

  Dear Seller, Do you want to be a best seller? If the answer is yes then you must do the following: - Co...
  2 years ago

• Konga Online Shopping(KOS) Holiday Schedule

  Dear Seller, Please be informed that the Federal Government has declared Friday March 25th and Monday March...
  2 years ago

• Four Ways to Retain Your Existing Customers & Keep Them Coming Back

  Dear Seller, What does it profit your business to have a wide assortment of products but no customers? Do y...
  2 years ago

• Monthly Membership Fee: How To Subscribe to a Plan

  Dear Sellers, Please note that you will be required to subscribe to a Monthly Subscription plan on your an...
  2 years ago

• Free Google Digital Marketing Training For all Konga Sellers

  Dear Seller, Konga in partnership with Google will like to invite you to participate in a training on “...
  2 years ago

• Important Notice: Delay in Receiving Funds

  Dear Seller, We are aware of the delay some of you may be experiencing in receiving your funds, this is due...
  2 years ago

• Resolved SHQ Log- in Issues

  Dear Sellers, We are aware that some sellers were unable to log into their SHQ accounts, please note that t...
  1 year ago

• Must Read: KOS Abeokuta Relocates

  Dear Seller, Effective Monday 25th July 2016, KOS Ikorodu located at 32, Quarry Road, Abeokuta, Ogun St...
  1 year ago

• Must Read: KOS Magboro Relocates

  Dear Seller, Effective Wednesday 27th July 2016, KOS Magboro located at Magboro Road, Opposite Quick Super...
  1 year ago

• Must Read: KOS Alimosho Relocates

  Dear Seller, Effective immediately, KOS Alimosho located at 153, Akowonjo Road, Animashaun Bus Stop, Lago...
  1 year ago

• Important Update - KOS Ogba Relocates

  Dear Seller, Effective immediately, KOS Ogba located at 15/19 Thomas Salako street will be operating from ...
  1 year ago

• Here’s How You Can Improve The Quality Of Your Product Image

  Dear Seller, Quality product images play a huge role in attracting buyers. The Images have to be of high qu...
  1 year ago

• All KOS Sagamu Locations Closed Till Monday

  Dear Seller, Due to the demise of the Paramount Ruler of Akariogun Kingdom, of Sagamu, Remo Area of Ogun St...
  1 year ago

• KOS Ojota Closed Till Monday

  Dear Seller, Please be informed that KOS Ojota location will not be open tomorrow 6th August 2016 due to th...
  1 year ago

• KOS Set to Launch Weight Based Shipping Charges

  In a bid to encourage pre-pay on konga.com, KOS has introduced Weight Based Shipping charge. With the weight...
  1 year ago

• Must Read: POD option will be Available shortly

  Dear Sellers, We are aware that buyers are unable to select the POD (Pay on Delivery) option at checkout...
  1 year ago

• Must Read: Introducing E-bills Payment System

  Dear seller, We introduce to you, E-bills by NIBSS(Nigeria Interbank Settlement System), a new payment plat...
  1 year ago

• All KOS Sagamu Locations Closed Till Monday

  Dear Seller, Due to the ORO Festival scheduled to hold tomorrow 27th August 2016, in Sagamu Ogun State, a...
  1 year ago

• Why Satisfied Customers Are Essential to Your Business Survival on Konga

  Dear Seller, As an online business owner, there are certain expectations from you that will improve our sel...
  1 year ago

• What You Need to Know About the 2016 Fall Yakata Sale

  Dear Seller, To ensure a smooth operation during this year’s Yakata sale, there will be restriction on th...
  1 year ago

• Must Read: KOS Location Updates

  Dear Seller, Effective immediately, KOS Ikota located at Shop I 205, Ikota Shopping Complex, Ikota will be ...
  1 year ago

• Action Required: Select Your Preferred “Pick-up Location”

  Dear Seller, In a bid to avoid returned orders being sent to the wrong pick-up location, we will like to en...
  1 year ago

• Your Holiday Sales Checklist

  Dear Partner, Compliment of the season to you and yours! May the coming new year usher in more sales for...
  1 year ago

• Here’s the Reason We Might Have Revoked Your Access to Self-Fulfil

  Dear Partner, We thank you for your continued partnership and want to reassure you that our goal is to buil...
  1 year ago

• Share Your Thoughts Saturday

  Dear Partner, Starting tomorrow, Saturday 14th January 2017, we will begin an interactive segment on the Ko...
  1 year ago

• Share Your Thoughts Saturday: If you were to be employed by Konga today as a Manager or Supervisor, what's that one thing you will change immediately ?

  If you were to be employed by Konga today as a Manager or Supervisor, what's that one thing you will change im...
  1 year ago

• Share Your Thoughts Saturday : If you were to sit in a room with the management of Konga, what is the question you will ask them?

  If you were to sit in a room with the management of Konga, what is the question you will ask them? ...
  1 year ago

• Important Payment Update: Delayed Payout

  Dear Partner, You may be experiencing a delay with your 27th - 29th January 2017 payout request. This dela...
  1 year ago

• KongaPay: Our New Payment Days

  Dear Partner, Starting Friday, February 24th, 2017, you will no longer receive payment from your KongaPay w...
  1 year ago

• New KOS Locations

  Dear Partner, Please be informed that we have launched new KOS locations on the island. We implore you to m...
  1 year ago

• Restriction Of Movement In Abeokuta

  Dear Partner, Please be informed that KOS Abeokuta location will be closed for operations on 4th March 2017...
  1 year ago

• KOS Festac Relocates

  This is to inform you that KOS Festac location has relocated from Gacoun Plaza, 23 road, Lagos State to 204 ro...
  1 year ago

• Securing Online Reviews For Your Store

  Online reviews influence consumer buying behaviour. They have the ability to enhance your store credibility, i...
  1 year ago

• Introducing: Our Konga Seller Champion Of The Month

  Dear Partner, As a continuous effort to recognise, support and reward our partners whose store performance ...
  1 year ago

• Temporary Delay in Kongapay Payout

  Dear Partner, We are aware some merchants are yet to receive their kongapay payout, this is as a result of ...
  1 year ago

• How to Become a Konga Champion Seller

  Dear Partner, Who is a Konga Champion Seller? Konga Champion Sellers receive benefits for reaching speci...
  1 year ago

• How To Use Fulfillment By Konga To Expand Your Business

  Sellers using Fulfilment by Konga (FBK) have access to our premium customers. Premium customers spend twice th...
  1 year ago

• Update on Our 48 Hours Shipment Deadline

  Did you know that one of the key reasons for cancellations carried out by buyers ​was due to late​ ​​s...
  1 year ago

• Easter Sale: 3 Proven Ways to Improving Your Sales

  The holiday season is a very profitable season for online sellers and here ​are some simple steps towards im...
  1 year ago

• Fashion Bundles: A Great Way To Increase Your Sales

  Dear Partner, Have you heard? Bundling products for your store can increase your sales by over 50%! So...
  1 year ago

• 4 Most Trending Products to Sell Online in 2017

  Every year, there are some products that are highly popular online. They are described as trending products. T...
  1 year ago

• KOS Easter Holiday Schedule

  Dear Partner, Due to the Easter holiday, all KOS locations will be opened on Friday 14th April and Saturday...
  1 year ago

• Meet Our Seller Champion For The Month Of April

  As part of our effort to appreciate and reward our sellers whose store performance have surpassed both the bus...
  11 months ago

• KOS Ojota Closed For The Weekend

  Dear Partner, Due to the Coronation ceremony scheduled to hold at Ojota tomorrow 6th May 2017, KOS Ojota l...
  11 months ago

• Why Your Success On Konga Mall Matters To Us Dearly

  At Konga, we have a long-standing commitment towards connecting our buyers with quality sellers. We have come...
  11 months ago

• Great News! You Can Now Make Payment Through Your SHQ Wallet

  Dear Partner, This is to inform you that you can now make subscription payments through your SHQ wallet. S...
  11 months ago

• Get Ready For May 24TH: Gadget Week & More

  Dear Partner, Save The Date:...
  11 months ago

• How To Reduce Cancellation For Your Online Business

  Your cancellation rate is the percentage of orders that have been cancelled by the system due to non-shipment(...
  11 months ago

• Great News! You Can Now Make Payment Through Your SHQ Wallet

  Dear Partner, This is to inform you that you can now make subscription payments through your SHQ wallet. S...
  11 months ago

• How To Make Payments using Kongapay

  Please see steps on how to make payment using KongaPay below; Step 1: Login to your store on SHQ Step 2: C...
  11 months ago

• What's Your Competitive Advantage

  Staying competitive doesn't only mean reducing prices or following trends.To stand out in an online marketplac...
  10 months ago

• Your Success Is Our Motivation...Together We Win!

  Dear Partner, It is general knowledge that customers purchase more when there is a “Free Shipping” of...
  10 months ago

• KOS Deliveries Corporate Clients Service

  Dear Partner, Do you know that you can start dropping off your non-Konga packages at KOSLocations? As ...
  10 months ago

• Important Notice: SellerHQ Product Attributes Upgraded

  Dear Partner, We are working on improving the ease of customers finding products on the website. Hence, we...
  10 months ago

• Discover The Best Selling Products Within Your Category

  Our Best Sellers! ...
  9 months ago

• I Opened My Konga Store, Now What?

  Opening a store on Konga can be quite exhausting and requires hard work and determination. While opening your ...
  9 months ago

• Konga Clearance Sale

  Dear Partner, Do you have products that have not sold in months? Do you have products gathering up dust in ...
  9 months ago

• Good News: The Sale Just Got Easier!

  Dear Partner, As a means to ensure all interested merchants get a chance to participate in the clearance sa...
  9 months ago

• KOS Update: Early Closure Of KOS Locations

  Dear Partner, Due to the restriction of movement enforced for the upcoming Local Government elections holdi...
  9 months ago

• ​Coming Soon: The Quality Assurance Process Review

  Dear Partner, As a continuous effort to ensure that KOS ingestion centres are less congested and that you a...
  8 months ago

• Retrieval Fee Now Applies For Returns After Successful Delivery

  Dear Partner, This is to inform you that we have commenced charging sellers for retrieval of returned ord...
  8 months ago

• Have You Heard? Our Quality Assurance Process Is Changing

  Dear Partner, The reviewed Quality Assurance process will begin effectively from Friday, 1st September 2017...
  8 months ago

• From The Director Konga Marketplace: More On The Quality Assurance Process Review

  Dear Partner, You have spoken and we have listened, we appreciate your feedback and we value all concerns ...
  8 months ago

• The Reviewed Quality Assurance Process….Save The Date!

  Dear Partner, The reviewed Quality Assurance process is set to launch in 3 days. Here are a few questions t...
  7 months ago

• It’s Finally Here.... The Reviewed Quality Assurance Process!

  Dear Partner, The time we all have been waiting for is here! The reviewed quality control process begins on...
  7 months ago

• The Count Down Has Begun

  Yakata is coming soon!...
  6 months ago

• Getting Ready for Yakata, Nigeria’s Biggest Yearly Sale

  Dear Partner, The Yakata season is upon us again and you know how we do this! Here are some few pointer...
  6 months ago

• How Low Can Your Prices Go?

  Did you know a good size of customers sort products from low to high on the website?...
  6 months ago

• 2017 Yakata Listing Page Is Still Live!

  Dear Partner, As you have been selected to participate in 2017 Yakata sale, note that full ​participation...
  6 months ago

• Yakata Comes Early to You on Packaging Materials!

  Dear Partner, As an incentive towards your early preparation for the biggest year-end sale, YAKATA, KOS wil...
  5 months ago