• Why can't merchants have the option to disable Payment on Delivery

  Payment Created 3 years ago | Updated 3 years ago
• IO
  Ifeoma O S
  

  Long story short, Payment on Delivery method is killing my business with a lot of returned orders. I'd like to disable it, or at least have customers make an advance payment before shipping. I'd like to know why this option is not available for merchants yet. 

Comment

• 
  Ebere O B

  Posted 3 years ago
  

  Hello Ifeoma
  
  All sellers are required to offer pay on delivery across all states,  If you do not wish to offer pay on delivery in some cities and states, you have the option of removing that city/state from your Delivery Settings.
  
  
  For more information, Please click on the links below for more information,
  
  http://community.konga.com/thread/update-on-changes-to-the-new-sellerhq
  
  http://community.konga.com/thread/shipping-through-other-recommended-carriers
  
  http://community.konga.com/thread/how-do-i-receive-payment-when-i-ship-pod-with-courier-plus