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  • Who pays for discount on my products

    Selling on Konga Created 2 years ago | Updated 2 years ago
  • JY
    Jide Y S
    I got an order now and i noticed it was 1,000 less. I saw a discount of 1000 on the product and i assume the buyer used a coupon.I cannot remeber activating coupon use on my store. Who would have to pay the extra 1000 or would i have to cancel the order if it would not work for me. I would appreciate a bit of clarification

Comment

  • Ebere O B
    Posted 2 years ago
    Hello Jide,
    
    Please send an email to [email protected] stating the affected order number to enable the necessary units look into the part payment on this order.
    
    Konga will only bear the cost of a voucher, if voucher originated from Konga.com 

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