Selling on KongaCreated 3 years ago
| Updated 3 years ago
I got an order now and i noticed it was 1,000 less. I saw a discount of 1000 on the product and i assume the buyer used a coupon.I cannot remeber activating coupon use on my store. Who would have to pay the extra 1000 or would i have to cancel the order if it would not work for me. I would appreciate a bit of clarification
Posted 3 years ago
Please send an email to firstname.lastname@example.org stating the affected order number to enable the necessary units look into the part payment on this order.
Konga will only bear the cost of a voucher, if voucher originated from Konga.com
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