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  • WHATS WRONG WITH KONGA ???

    Store Management Created 8 months ago | Updated 8 months ago
  • MA
    MOSES A S
    i received a mail from KONGA YESTERDAY that MY store has been suspended due to the following reason(s):
    
    Low Order Acceptance Rate
    Other comments: Cancellation of Prepaid orders. 13th Nov - 13 Dec
    
    THE LAST TIME I GOT AN ORDER PLACE ON MY STORE WAS NOVEMBER 22 AND WAS CANCELLED BY THE CUSTOMER him/herself FEW HOURS AFTER PLACING THE ORDER,  WAS ALREADY ON MY WAY TO DROP OFF CENTER.. 
    SO AM HERE WONDERING/CONFUSED BY  WHICH  Cancellation of Prepaid orders THEY'RE TALKING ABOUT???
    
    
    

Comment

  • tF
    teju F Konga Moderator
    Posted 8 months ago
    Hello Moses,
    
    From our end, your store is currently open. 
    
    Kindly confirm you are able to log in?

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