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  • Unpaid sales proceed and escrow reducing

    Payment Created 1 year ago | Updated 1 year ago
  • M
    Modupeoluwa S
    Please I need you to educate me more about this new wallet being introduced, because my escrow is reducing and am not being paid. Although I noticed the reduced amount is in my wallet but I can't request for payout.

Comments

  • at
    adebukola t S
    Posted 1 year ago
    Escrow and wallet payment reducing and no payment.  I even got the kongapay payment alert,  money will hit your account soon and still no payment. 
    I called for support and the rep I spoke too said its a system error.  I hope it get resolved soon
  • AA
    Ailen A B
    Posted 1 year ago
    Please I also need an explanation. When did this start? How are you able to divert funds meant for my account into a wallet that I did not create? What happened to kongapay? I can't request for payout and my payments is now over delayed. Kindly explain. I sincerely will appreciate it. Thanks
  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Modupeoluwa,
    
    Your sales proceeds have being credited into your SHQ wallet. You will be contacted shortly for further explanation.

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