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  • UNFAIR DISPLAY BY FILTER OF ONLY SELECTED MERCHANTS SELLING FASHION ITEMS

    Selling on Konga Created 2 years ago | Updated 2 years ago
  • JO
    Juliet O S
    I write to express my displeasure over the unfair display of only selected Merchants on the Womens fashion display Filter. My fashion shop has quite a number of products being sold on konga and I'm at 84%. 
    
    When a customer goes to konga.com - Womens wear - dresses, the search bar Filter by: shows only selected merchants and Seller name: also shows only selected merchants.  (I had a customer who called me yesterday to ask if I still sell on konga because, she wanted to look into my shop but didn't see my shop among the Seller names).
    
    Telling me you rotate the names of merchants is completely unacceptable because, our different customers who know our Seller names would choose to come in and shop at different times thereby making their search more challenging and depriving us of sales.
    
    The way the search bar was before, showing all the brands and seller names was a lot better. I also speak for some other merchants who stay around me and are also not pleased at all this development. Thanks.
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Comments

  • BM
    Bliss M B
    Posted 2 years ago
    I am having the same issue too at hair center.
  • Ebere O B
    Posted 2 years ago
    Hello Juliet,
    Kindly be informed, you can also share your store URL via social media platforms or with friends and family.
    However, thank you for this valuable feedback, Be assured the necessary units are currently looking into your request.
    

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