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  • Unable to log-inn to my Konga Seller Account

    Technical Issues Created 1 year ago | Updated 1 year ago
  • ZA
    Zainab A S
    Hello Admin, 
    This is urgent please, I have been unable to log-in to my Konga Seller account for a while now, I have reset my password over a million times, I get the reset link via email as well as the SMS verification code, However once I change my password and I get a password successfully changed confirmation, I still can not log-in with my new credentials, then I have to start the process all over again. 
    Please help!! This has been going on for two days now. Email address for Seller account  is [email protected] Thankful for your prompt revert.
    Best Regards,
    Zainab Abu

Comment

  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Zainab,
    
    Your store has been closed due to "store inactivity". This is the reason you are unable to login to your store. 
    
    Do enjoy the rest of your day.

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