Recently the issue of delays in payout request is taking too long, every time I make a payout request I have to make multiply calls before the money will be credited to my bank account, I made a payout request since 22 of this month and up till now I have not receive it, I receive a message for delays on Friday which promise to credit my account on Monday, I make calls to your CC through out yesterday and up till now I have not being credited, this is not the first time this is happening.
After waiting for 7 days after delivery for the money to be remitted in my wallet, I will still wait for another 10 days plus to get my money credited into my bank account, this is just too bad, I have request that my konga account be linked to my kongapay account so I can be getting my money as at when due for each delivery this was not done, yet you keep delaying my payout request.
Please do the needful and credit my account, at least if you can not link my konga account with my kongapay account, please stick to your 1-3 days credit to my bank account when I request payout. this delays is not good for Business.
Posted 2 years ago
Your Payout request was processed yesterday 30th August 2016, you should receive payment today. We apologize for all inconveniences caused. Do enjoy the rest of your day.
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