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  • Size Problem

    Store Management Created 2 years ago | Updated 2 years ago
  • CO
    Christiana O S
    Hello,
    
    My products get rejected because of size issues. I always use uk sizes while creating my items. I found out that if you preview the items or preview the item before approval, such items usually get rejected becuase of size related issues.
    
    I will greatly improve productivity if the size tab is included in the edit page instead of deleting the item and recreating it all over again.

Comments

  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hi Christiana,
    
    We apologise for any inconvenience this might have caused, the issue is currently being looked into. You will be notified once it has been resolved.
  • CO
    Christiana O S
    Posted 2 years ago
    I don't get it why an item could be rejected for the reason "size N/A" It is impossible to list an item without selecting the size from the size drop down menu. 
    
    Please educate me on this size issues. My products are rejected because of that even though I selected the sizes  from the drop down. 
    
    Items are also being rejected as duplicate if more than one size is available and it is listed through the add additional item. 
    
    Please rectify these issues
    
    Thanks
  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hi Christiana,
    
    The size tab is already included in the edit page before products have been approved, you can edit product details while the product is awaiting approval. Kindly refresh your browser or change browser if possible.
    
    Also, note that once an item is rejected regardless of the reason it has to be recreated.

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