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  • Shipped orders not moved since last week

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • Temitope M Temitope M S
    i shipped several items last week and till today they have not moved from where they were since the last update on the shipping log, i sent an item via Kexpress to Edo state, a delivery attempt was made and since then there has been no update, this was the same thing that happened when i sent an item to Adamawa since last month till date it hasnt been delivered even when i called the customer who said he still wants the item. I really do not understand why this is happening.
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  • Ebere O B
    Posted 3 years ago
    Hello Temitope,
    Kindly forward an email to mall@konga.com stating the affected order number for a swift resolution.

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